We ship most orders via United States Postal Service Priority Mail. Most larger GLASS pieces are shipped using Fedex Ground. Most orders ship the business day after your order is placed. Glass orders will ship within 2-4 business days after the order is placed. You will be notified by email when your order is shipped. Please insure that you do not block or filter these emails out.
Privacy & Security
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
Returns & Replacements
Some of our items are one of a kind; in any case where a product is damaged during shipping we will do our best to replace that product. If there is no suitable replacement we will refund your money. Please do NOT return ANY used items, they will be DESTROYED upon receipt and will NOT be replaced.
OriginalPurpleHaze.com is the online home of Purple Haze and in such all charges on your credit cards may show EP.com as the collector. You may contact us at Support@purplehaze.com or by phone at (843) 712-2371.
Payment, Pricing & Promotions
Currently we accept all major credit cards if you would like to pay by check or money order please contact us. For more information about a posted promotion, please click on the promo banner located on the home page.
Just log into your account to view your order it’s that simple! If you checked out as a GUEST and did not create an account, you will not be able to view your order status, however, you will receive a shipping notice by email when your order ships.